Question 1

Is SideHub really free to start?

Accepted Answer

Yes. The Starter plan is free forever with 2 workspaces and basic task management. No credit card required.

Question 2

What happens when I upgrade or downgrade?

Accepted Answer

Upgrades take effect immediately. Downgrades apply at the end of your billing period. Your data is never deleted.

Question 3

Can I cancel anytime?

Accepted Answer

Absolutely. Cancel with one click from your account settings. No questions asked, no hidden fees.

Question 4

Is my data secure?

Accepted Answer

Your data is stored in PostgreSQL with encryption at rest. Agents connect via authenticated WebSocket. We never access your code or repos.

Question 5

What integrations are supported?

Accepted Answer

Jira, Azure DevOps, GitHub, and Linear via Claude Code MCP. ICS calendars from any provider. Telegram for remote control.

Question 6

Do I need technical skills to use SideHub?

Accepted Answer

Basic familiarity with development workflows is enough. If you use Claude Code, you'll feel right at home.

Question 7

What's the difference between Pro and Business?

Accepted Answer

Pro gives you up to 3 agents and all core features. Business removes all limits and adds Telegram, calendar sync, analytics, and API access.

Question 8

Can I self-host SideHub?

Accepted Answer

Not yet, but it's on our roadmap. For now, SideHub runs as a managed service to ensure the best experience.

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